BUSINESS COMMUNICATION: ORGANIZATIONAL SUPPORT AND REGIONAL FACTORS OF STRATEGIC DEVELOPMENT OF COMPETITIVENESS

Keywords: business communications, organizational support, regional factors, communication strategies, competitiveness, development

Abstract

The article examines the organizational support of business communications and the regional factors that influence the communication strategies of companies. In today's business environment, characterized by globalization, rapid technological advancements, and increased interconnectedness, effective communication plays a pivotal role in ensuring successful business operations. Business communications encompass a wide range of methods, tools, and technologies used to facilitate interactions within and between organizations, including interactions with external partners, customers, and governmental bodies. Organizational support refers to the systematic framework that ensures the efficient flow of information within the company, the selection of communication tools, and the establishment of procedures to optimize communication processes. The study emphasizes the importance of adapting communication strategies to the regional specifics of different markets, including cultural, economic, technological, and legal factors that influence how businesses communicate. Effective communication strategies tailored to regional characteristics can significantly enhance a company's competitiveness by aligning its internal processes with the local context and addressing specific market needs. This adaptation process is particularly important in international business, where understanding the cultural nuances and local regulations is crucial for building strong, lasting relationships with local stakeholders. The article further highlights the role of digital tools and platforms in modern business communications, noting that technology is transforming communication practices and enabling organizations to operate more efficiently. In particular, the study discusses the integration of digital communication tools, such as corporate messengers, project management platforms, and customer relationship management systems, into organizational communication frameworks. Furthermore, the paper stresses the need for training and preparing employees for effective communication, as the success of communication strategies depends not only on technology but also on the competencies of the individuals involved.

References

Harvard Business Review. The Importance of Communication in Business Leadership. 2020. Retrieved from https://hbr.org/ (дата звернення 28.01.2025).

Кузьминчук Н., Писаревська Г., Литовченко О. Управління розвитком бізнес-комунікацій як основа підвищення конкурентоспроможності підприємницьких мереж. Право та інновації. 2024. № 3 (47). C. 144–150. DOI: https://doi.org/10.37772/2518-1718-2024-3(47)-21 (дата звернення: 27.01.2025).

Gartner. IT Spending on Communication Infrastructure: Global Insights. 2021. URL: https://www.gartner.com/en (дата звернення: 27.01.2025).

Statista. Digital Communication Tools in Companies Worldwide. 2023. URL: https://www.statista.com/statistics/ (дата звернення: 27.01.2025).

McKinsey & Company. Global Business Communication: Trends and Regional Adaptation. 2022. URL: https://www.mckinsey.com/ (дата звернення: 30.01.2025).

Приварникова І.Ю. Голей Ю.М. Сучасні бізнес-комунікації з представниками європейських країн: порівняльний крос-культурний аналіз. Науковий вісник Міжнародного гуманітарного університету. Серія: Економіка і менеджмент. 2023. Вип. 56. С. 41-48. URL: http://nbuv.gov.ua/UJRN/Nvmgu_eim_2023_56_8 (дата звернення: 27.01.2025).

Єлейко І., Данилюк Х. Вплив культури на формування бізнес-стратегії у процесі інтернаціоналізації компаній. Вісник Львівського університету. Серія: Міжнародні відносини. 2012. Вип. 30. С. 288-300. URL: http://nbuv.gov.ua/UJRN/VLNU_Mv_2012_30_35 (дата звернення: 27.01.2025).

Gray Nathan. Overview of the Impact and Influence of National Culture on International Business. Business Journal for Entrepreneurs. 2008. № 4. Р. 5–22.

Delecta J., Raman C. Cultural Communication Barriers in Workplace. International Journal of Management. 2015. Vol. 6. Is. 1. Р. 348–351.

Hofstede G. Dimensionalizing Cultures: The Hofstede Model in Context. Online Readings in Psychology and Culture. 2011. № 2(1). URL: http://scholarworks.gvsu.edu/cgi/viewcontent.cgi?article=1014&context=orpc (дата звернення: 27.01.2025).

11. Melewar T. The Role of Corporate Communication in International Business. 2010. P. 89. URL: https://www.emerald.com/insight/content/doi/10.1108/13563280510578196/full/html (дата звернення: 28.12.2024).

Kotler P., Keller K. Marketing Management. 2016. P. 112. URL: https://library.uniq.edu.iq/storage/books/file/kotler_keller_-_marketing_management_14th_edition/1666787488kotler_keller_-_marketing_management_14th_edition.pdf (дата звернення 27.12.2024).

Близнюк Т.П. Крос-культурні особливості менеджменту сучасної мультинаціональної організації : монографія. Харків : ФОП Лібуркіна Л. М., 2017. 296 с. URL: http://repository.hneu.edu.ua/handle/123456789/26203 (дата звернення 27.01.2025).

Harvard Business Review. The Importance of Communication in Business Leadership. 2020. Retrieved from https://hbr.org/ (accessed January 28, 2025).

Kuzmynchuk N., Pysarevska H., Lytovchenko O. (2024) Upravlinnia rozvytkom biznes-komunikatsii yak osnova pidvyshchennia konkurentospromozhnosti pidpryiemnytskykh merezh [Management of the development of business communications as a basis for increasing the competitiveness of business networks]. Law and innovation, no. 3(47), pp. 144–150. DOI: https://doi.org/10.37772/2518-1718-2024-3(47)-21 (accessed January 27, 2025).

Gartner. IT Spending on Communication Infrastructure: Global Insights. (2021). Available at: https://www.gartner.com/en (accessed January 28, 2025).

Statista. Digital Communication Tools in Companies Worldwide. (2023). Available at: https://www.statista.com/statistics/ (accessed January 28, 2025).

McKinsey & Company. Global Business Communication: Trends and Regional Adaptation. (2022). Available at: https://www.mckinsey.com/ (accessed January 30, 2025).

Pryvarnykova I., Holei Yu. (2023) Suchasni biznes-komunikatsii z predstavnykamy yevropeiskykh krain: porivnialnyi kros-kulturnyi analiz [Modern business communications with representatives of European countries: a comparative cross-cultural analysis]. Scientific Bulletin of the International Humanitarian University. Series: Economics and management, no. 56, pp. 41- 48. Available at: http://nbuv.gov.ua/UJRN/Nvmgu_eim_2023_56_8 (accessed January 28, 2025).

Yeleiko I., Danyliuk Kh. (2012) Vplyv kultury na formuvannia biznes-stratehii u protsesi internatsionalizatsii kompanii [The influence of culture on the formation of business strategy in the process of internationalization of companies]. Bulletin of Lviv University. Series: International relations no. 30, pp. 288-300. Available at: http://nbuv.gov.ua/UJRN/VLNU_Mv_2012_30_35 (accessed January 28, 2025).

Gray Nathan (2008) Overview of the Impact and Influence of National Culture on International Business. Business Journal for Entrepreneurs, no. 4, pp. 5–22.

Delecta J., Raman C. (2015) Cultural Communication Barriers in Workplace. International Journal of Management, vol. 6, is. 1, pp. 348–351.

Hofstede G. (2011) Dimensionalizing Cultures: The Hofstede Model in Context. Online Readings in Psychology and Culture, no. 2(1). Available at: http://scholarworks.gvsu.edu/cgi/viewcontent.cgi?article=1014&context=orpc (accessed January 28, 2025).

Melewar T. (2010) The Role of Corporate Communication in International Business, p. 89. Available at: https://www.emerald.com/insight/content/doi/10.1108/13563280510578196/full/html

Kotler P., Keller K. (2016) Marketing Management, p. 112. Available at: https://library.uniq.edu.iq/storage/books/file/kotler_keller_-_marketing_management_14th_edition/1666787488kotler_keller_-_marketing_management_14th_edition.pdf

Blyzniuk T. P. (2017) Kros-kulturni osoblyvosti menedzhmentu suchasnoi multynatsionalnoi orhanizatsii : monohrafiia [Cross-cultural features of the management of a modern multinational organization: monograph]. Kharkiv: FOP Liburkina L.M., 296 p.

Published
2025-02-28
How to Cite
Kuzmynchuk, N., Lytovchenko, O., & Pysarevska, H. (2025). BUSINESS COMMUNICATION: ORGANIZATIONAL SUPPORT AND REGIONAL FACTORS OF STRATEGIC DEVELOPMENT OF COMPETITIVENESS. Entrepreneurship and Innovation, (34), 136-140. https://doi.org/10.32782/2415-3583/34.21